Various CPD Courses offered to learners from Beginners to Advanced Levels


Healthcare Social Media Influencer Programs and Symplur metric reports for conferences


Group and Individual Training for Medical Professionals, Hospitals and other Organisations


Continuing Professional Development Certificate of Accreditation


Good digital citizenship is important when it comes to the use of the web and social media for healthcare. This is not only true for medical professionals but also for patients, community health workers, entrepreneurs, event organisers, students and other stakeholders engaging online. hcsm is an acronym which is recognised in over 30 countries globally for Healthcare Communications and Social Media and represents the ethical and technical use of social media platforms to share information, disseminate research, debate health care policy, promote healthy behaviours, engage with the public as well as educate and interact. These communities include Europe (#hcsmEU), Europe France (#hcsmEUFR) and the global thread (#hcsm).

The social web is also a place where global emerging technologies can be promoted and followed in real-time by acquiring good digital skills which include how to use hashtags for healthcare appropriately, choosing the best influencers to follow within a field of practice or the best online platforms to join. Understanding effective online etiquette in healthcare can also help users to maintain a good digital footprint across the web.

hcsmSA offers various ongoing CPD accredited courses, individualised one-on-one or group training as well as social media influencer programs or workshops at medical events. Clients have included TB HIV Care, the National Institute of Communicable Diseases (NICD) and the Public Health Association of South Africa (PHASA). We were also recognised with an award for our work in medical education around the use of social media for health and science communication at the 72nd World Health Assembly by the Foundation for Innovative New Diagnostics (FIND) in 2019. As technology begins to model our future health systems globally, digital literacy will be fundamental to ensuring that every medical stakeholder participates meaningfully and ethically on web channels like social media.

Healthcare Social Media South Africa offers the following services:

  • Social media influencer programs at medical events
  • Personalised one-on-one training
  • Group training for hospitals, NPO’s and other organisations for the ethical and effective use of social media and the web
  • Twitter chat implementation for academic research groups, NPO’s, government, startups and other organisations
  • hcsm analytics reports
#hcsmSA chat: Tuberculosis in South Africa with
21 March 2019
#hcsmSA chat: Diversity & Inclusion for Health Innovation
03 July 2019
#hcsmSA chat: Considering Blockchain for e-Health in South Africa
09 August 2019
#PHASA2019 chat: 25 Years of Democracy: Public Health Association of South Africa

#PHASA2019 chat: 25 Years of Democracy: Public Health Association of South Africa

Because partnerships form an integral part of the United Nation’s Sustainable Development Goals Agenda (SDGs) through Goal 17, this month, hcsmSA will be supporting the Public Health Association of South Africa by using our 60-minute Twitter chat to promote their annual conference which takes place between the 16th – 18th of September 2019 in Cape Town. For purposes of […]

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05 September 2019
hcsm Workshop: Federation of Infectious Diseases Society of South Africa Congress #FIDSSA19

hcsm Workshop: Federation of Infectious Diseases Society of South Africa Congress #FIDSSA19

#FIDSSA19 PRE-CONGRESS WORKSHOP Federation of Infectious Diseases of South Africa Society 8th Congress 2019 Healthcare Communications and Social Media South Africa (#hcsmSA) will be hosting a 2-hour training workshop at the Federation of Infectious Diseases Society of South Africa Conference (#FIDSSA19) on the 7th of November 2019. Join us to learn how to use the web […]

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07 November 2019
hcsm Masterclass: Wits University, School of Public Health

hcsm Masterclass: Wits University, School of Public Health

Healthcare Communications and Social Media South Africa (hcsmSA) will facilitate a training workshop for early-career researchers at the Wits University School of Public Health titled: "Getting started with Twitter for public health research". This event is by invitation only. For further information about this and other hcsmSA workshops, contact Vanessa Carter at 072 2135 358. AGENDA […]

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17 February 2020




Why do we need "ubuntu" for #AntimicrobialResistance? Join us for a Tweetchat tomorrow on the hashtag #ProtectAntibioticsZA to talk about why collective action matters between human, animal & environmental health. Everyone welcome! 🇿🇦 - #WAAW2020

Science Communication in South Africa: Reflections on current issues -
- #hcsm #hcsmSA #scicomm

“Nothing about us without us”—patient partnership in medical conferences - - #hcsm #hcsmSA #PatientEngagement

Have your say! Complete the #NpowerSA survey powered by @TheSADAG to help them understand how your NPO or other type of CSO has managed with stress levels in the last 6-months during #COVID19SA - #hcsmSA
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Npowersa @npowersa
How has your NPO managed with stress in the last 6 months? Have you noticed that your NPO team have been more stressed in the last 4 weeks? Help #Npowersa learn more about the mental health impact of COVID on staff & volunteers. Fill in quick online survey